terms-and-conditions

These Terms & Conditions (“Terms”) govern your access to and use of SUN CART Electric Golf Carts websites, products, services, online stores, contact forms, quotation requests, and other business interactions.

By accessing or using our websites, placing an order, submitting an inquiry, requesting a quotation, or otherwise engaging with SUN CARTS, you agree to these Terms. If you do not agree, please do not use our websites or services.

1. Websites Covered by These Terms

These Terms apply to the following SUN CARTS websites:

• C-Store Website: https://suncarts.shop/
• B2B Website: https://www.sungolfcarts.com/

The C-Store Website is intended for retail customers exploring and purchasing electric golf carts. The B2B Website is intended for business customers, dealers, distributors, fleet buyers, resorts, and other commercial partners requesting product information, quotations, wholesale opportunities, or business cooperation.

2. About SUN CARTS

3. Eligibility and Website Use

You may use our websites only for lawful purposes and in accordance with these Terms. You agree not to use our websites in any manner that could damage, disable, overburden, interfere with, or impair the websites, servers, networks, or other users.

You must not:

• Use the websites for fraudulent, unlawful, misleading, or harmful purposes;
• Attempt to gain unauthorized access to any part of the websites, accounts, systems, or data;
• Copy, scrape, reproduce, distribute, or commercially exploit website content without our written permission;
• Submit false, inaccurate, misleading, or unauthorized information through an order form, contact form, or quotation request;
• Use automated tools to access, monitor, or collect information from the websites without our written approval.

4. Product Information and Availability

We make reasonable efforts to display product descriptions, features, images, colors, specifications, and pricing accurately. However, product images may be illustrative, display settings may affect color appearance, and product specifications or availability may vary by model, market, configuration, stock status, and local requirements.

Product information on our websites does not guarantee availability. We reserve the right to update, correct, modify, discontinue, or limit products, specifications, prices, promotions, and website content at any time, subject to applicable law.

5. Retail Orders and Order Acceptance

When you place an order through the C-Store Website, you are making a request to purchase the selected product or products. An automated order confirmation or payment acknowledgement does not necessarily mean that your order has been accepted.

SUN CARTS may need to verify payment details, inventory availability, delivery location, product configuration, applicable taxes, or other order information before accepting an order. We reserve the right to decline, cancel, or limit an order where permitted by applicable law, including in cases of pricing errors, suspected fraud, product unavailability, or incorrect information.

If we cannot accept or fulfil an order, we will contact you using the details provided with the order and address any payment handling in accordance with applicable law and the relevant payment provider’s process.

6. B2B Inquiries, Quotations, and Commercial Orders

Information submitted through the B2B Website, including dealer, distributor, wholesale, fleet, or project inquiries, does not create a binding agreement or guarantee product availability, pricing, delivery timing, territory rights, dealership rights, or exclusivity.

A quotation is valid only for the period stated in the quotation and is subject to the terms, specifications, stock availability, shipping arrangements, payment terms, and other conditions stated in the relevant written quotation, proforma invoice, purchase agreement, dealer agreement, or other written contract.

For B2B transactions, the applicable written quotation, purchase agreement, invoice, or separate commercial agreement will prevail over these Terms to the extent of any conflict.

7. Prices, Taxes, and Payments

Prices, currency, applicable taxes, shipping charges, handling costs, import duties, registration charges, and other fees may vary depending on the product, order location, selected options, delivery destination, and local laws.

Before completing a purchase, you should review the final order details, total price, delivery charges, applicable taxes, and payment method shown at checkout or provided in a written quotation.

You agree to provide current, complete, and accurate billing and payment information. Payments are processed through the payment methods made available at checkout or stated in the applicable invoice or quotation.

8. Shipping, Delivery, and Risk of Loss

Delivery options, estimated delivery times, shipping costs, and delivery availability depend on the product, destination, stock status, transport method, customs requirements, and other relevant factors.

Any delivery date or estimated delivery period is provided in good faith but may be subject to change due to factors outside our reasonable control, including supplier delays, shipping schedules, customs procedures, weather, local regulations, or force majeure events.

Risk of loss and title transfer may vary depending on the applicable order, shipping terms, local law, and any written agreement provided for your transaction. Please review the delivery terms included with your order, invoice, quotation, or purchase agreement.

9. Cancellations, Returns, and Refunds

Cancellation, return, refund, exchange, and repair rights may vary depending on the product, its condition, whether it has been customized, the country of purchase, applicable consumer law, and the terms provided with your order.

Where a separate return, refund, cancellation, warranty, or purchase policy is published on our website, provided at checkout, included with your invoice, or set out in a written agreement, that policy or agreement forms part of the relevant transaction.

Nothing in these Terms is intended to exclude, limit, or override any consumer rights that cannot be excluded under applicable law.

10. Product Use and Customer Responsibilities

Electric golf carts and related products must be operated responsibly, maintained properly, and used in accordance with product documentation, safety warnings, local laws, property rules, and applicable road or off-road regulations.

You are responsible for:

• Reviewing the product manual, safety instructions, and warnings before use;
• Ensuring the product is suitable for your intended use, location, terrain, and applicable regulations;
• Using appropriate safety practices and supervision where required;
• Maintaining, charging, storing, and servicing the product in accordance with applicable instructions;
• Ensuring that all drivers and passengers comply with applicable laws and safety requirements.

11. Warranty and Service

Any warranty, repair, service, replacement, or support coverage is subject to the specific written warranty, service policy, product documentation, invoice, or purchase agreement supplied for the relevant product.

Please keep your purchase records, invoice, product details, and warranty documentation. If you need assistance with a product issue, contact us at info@thesuncart.com or visit our Contact Us page.

12. Intellectual Property

All content on our websites, including text, graphics, images, videos, product descriptions, logos, trademarks, designs, layouts, downloads, and other materials, is owned by or licensed to SUN CARTS and is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial, or legitimate business evaluation purposes only. You may not reproduce, modify, distribute, publish, sell, license, or create derivative works from our content without prior written permission from SUN CARTS.

13. Third-Party Links

Our websites may include links to third-party websites, tools, payment providers, or services. These links are provided for convenience only. SUN CARTS does not control and is not responsible for the content, privacy practices, availability, security, or terms of third-party websites.

14. Privacy

Your use of our websites is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

15. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, our websites and their content are provided on an “as is” and “as available” basis. We do not guarantee that the websites will always be available, uninterrupted, error-free, secure, or free from harmful components.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection laws.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, services, business practices, legal requirements, or website functionality. The updated version will be posted on this page with a revised “Last Updated” date.

17. Contact Us

If you have questions about these Terms, an order, a product, a quotation, a delivery, or a business inquiry, please contact us: